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March 11, 2009 at 8:48am
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People tend to generate their predictions by thinking about the particular, unique features of the task at hand, and constructing a scenario for how they intend to complete the task - which is just what we usually think of as planning. When you want to get something done, you have to plan out where, when, how; figure out how much time and how much resource is required; visualize the steps from beginning to successful conclusion. All this is the “inside view”, and it doesn’t take into account unexpected delays and unforeseen catastrophes. As we saw before, asking people to visualize the “worst case” still isn’t enough to counteract their optimism - they don’t visualize enough Murphyness.

The outside view is when you deliberately avoid thinking about the special, unique features of this project, and just ask how long it took to finish broadly similar projects in the past. This is counterintuitive, since the inside view has so much more detail - there’s a temptation to think that a carefully tailored prediction, taking into account all available data, will give better results.

— overcomingbias.com