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February 23, 2008 at 11:23am
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Human Behavior →

My job is to study human behavior as it relates to product development and marketing. You’d think I would know a whole lot about why people do what they do, but I don’t. Most of what I’m certain about are contradictions:


• We typically don’t mean what we say
• We typically always ask for more information, even though we will never read it
• We spend money we don’t have

Bottom line: we are not very rational. Which makes us hard to understand.

The lyrics from Bjork’s song Human…